Configure Email

Account Creation

The UD Email account is created in conjunction with the normal account creation process. For students, this process occurs upon acceptance into the University. Faculty and Staff accounts are created when HR creates a ticket in SpiceWorks.

Email Security

UD will never ask you to verify your account password, SSN, or other personal data in an email.  If you receive an email requesting you to provide any private details about your account, please delete it immediately.  For more information on phishing, click here.

Accessing UD Email

Employees:  UD email can be accessed via https://udallas.edu/myud/index.php. In addition, email clients such as Outlook can be configured to retrieve mail. Download and install Google Sync for Outlook to connect Outlook to Gmail. This provides full synchronization of mail, contacts and calendar items. Only one Gmail account can be synchronized with Outlook. Mail clients can also be configured on cellular phones and tablet devices.
IMAP configuration is also available.  For more details on the configuration options, visit the Employee Configuration section below.

Students:  All student email are hosted on Gmail. After the account is created, you are required to change your password immediately. If you are locked out of your account, please send a request to support@udallas.edu specifying exactly what your need is. Be sure to provide your full name and your ID# when making that request. Mail clients can also be configured on cellular phones and tablet devices.

• Students retain their UD email account after graduation.
• Compromised email accounts are automatically suspended until the user changes the password. Please contact support@udallas.edu.
• The current storage quota for faculty and staff is 30 GB.
• Spam filtering is provided automatically on the server.
• For faculty and staff email, items contained in the Deleted Items folder will automatically be removed after 30 days.  

Employee Configuration

Device Instructions

iPhone, iPads and other iOS Devices

1. Open the Settings app on your iOS Mobile Device
2. Scroll down and tap Accounts & Passwords
3. Tap Add Account
4. Select Google from the list
5. Enter the following information when prompted:
   1. Email Address: Your UD email address. It should look like this: xyz@udallas.edu
   2. Description: Whatever you want to call the account (School, UD etc.)
6. Tap Next
7. Enter your password in the Password field that appears and click Next
8. Select the apps you want to use with the account (Mail, Contacts, Calendars, Reminders, Notes)
9. Tap Save.

Android Devices

1. Click Settings
2. Go to Accounts and Sync
3. Click Add Account
4. Select Google
5. Enter your Email address and password
6. Click Next
7. Click Next
8. Click Finish